Complaints

We take all complaints seriously, and we will respond to your correspondence within 24-hours.

Please read here, on how to lodge a complaint with Domain Candy. Remembering to please include a detailed explanation so we can resolve any problems effectively and when possible, immediately.

Importantly: If you believe that we have not handled your complaint correctly we recommend that you contact the .au Domain Administrator, auDA. For your convenience the auDA website is http://www.auda.org.au and the specific information that relates to complaints can be located at http://www.auda.org.au/faq/complaints/