Our Service Commitment
We feel that the most important point-of-difference between domain name registrars is service.

As a customer of Domain Candy, we are committed to providing you with great customer service both during and after you have registered a domain. We provide an easy, fast website which interfaces directly with Australia's domain registry which means shorter processing time and reliable results.

Once we receive your application, we assess it based upon the eligibility criteria outlined by auDA. You are then notified whether your application is successful, unsuccessful or we simply require further information.

If you require assistance during the process, you can email service@domaincandy.com.au. Our business hours are 8am - 6pm Monday to Friday AEST.

If you have a problem or concern then we would love to hear about it. Please call us or read here, on how to lodge a complaint with Domain Candy.